[Mail_emis] FW: KRA - transfer

[Karen Wilson]

FYI from Judy about transferring students in KRA

K

From: Judy Van Kuiken [mailto:judy.vankuiken at bss.k12.oh.us]
Sent: Friday, August 19, 2016 11:03 AM
To: Karen Wilson
Subject: KRA - transfer

FYI - there is a known issue at K-Ready We were unable to transfer a student to Beavercreek do to no fault of our own.  Melissa called and here is what transpired below:


Ready for Kindergarten Support


For resources and webinar opportunities, please visit Ohio K12 Help<https://www.ohio-k12.help/kready> and check out the Resources/Training area.


Sender Notes


 Hi Melissa,



Thank you for reporting this issue!



We are aware of the "Forbidden" error when trying to accept or decline a transfer student.  We have escalated this issue to the vendor, and will be sure to circle back once we have additional information.  We apologize for any inconvenience.



Many thanks for your patience,

KReady Support Team




Record Description


Melissa cannot accept or decline a transfer student. She receives the "Forbidden" error.




Ready for Kindergarten Service Desk

http://ohio-k12.help/kready

Hours: 8:30am – 3:30pm, Mon-Fri



Ohio Department of Education


--
Judy VanKuiken, CEP
EMIS Coordinator
Bellbrook-Sugarcreek Schools (IRN 047274)
3757 Upper Bellbrook Rd
Bellbrook, OH 45305
937-848-5001 ext 16117
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