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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We are getting reports back the containers are back up but running very slow so we are going to reach out to SSDT to let them know. Will send another update once we hear back.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ashley
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Ashley May
<br>
<b>Sent:</b> Monday, May 18, 2026 1:51 PM<br>
<b>To:</b> MVECA-USAS <mveca_usas@mveca.org>; MVECA-USPS <mveca_usps@mveca.org><br>
<b>Cc:</b> Brandy Nelson <nelson@mveca.org>; Marcia Wylie <wylie@mveca.org><br>
<b>Subject:</b> RE: Network issue causing hosted SSDT application issues<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Everyone’s Redesign containers should be back up, please do report any additional issues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none">Ashley, Marcia, & Brandy
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">Fiscal Software Support</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">Miami Valley Educational Computer Association</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">937-767-1468 x3121</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none"><img width="134" height="92" style="width:1.3958in;height:.9583in" id="_x0000_i1027" src="cid:image001.png@01DCE6CF.E0940CD0"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Ashley May
<br>
<b>Sent:</b> Monday, May 18, 2026 11:29 AM<br>
<b>To:</b> MVECA-USAS <<a href="mailto:mveca_usas@mveca.org">mveca_usas@mveca.org</a>>; MVECA-USPS <<a href="mailto:mveca_usps@mveca.org">mveca_usps@mveca.org</a>><br>
<b>Subject:</b> FW: Network issue causing hosted SSDT application issues<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Some/possibly all districts may experience some application issues for the Redesign applications. SSDT is aware of the issue and working hard to resolve it quickly. We will
reach back out with any/all updates.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none">Ashley, Marcia, & Brandy
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2F5496;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">Fiscal Software Support</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">Miami Valley Educational Computer Association</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none">937-767-1468 x3121</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-ligatures:none"><img border="0" width="134" height="92" style="width:1.3958in;height:.9583in" id="Picture_x0020_6" src="cid:image001.png@01DCE6CF.E0940CD0"></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Chad Carson <<a href="mailto:chad.carson@managementcouncil.org">chad.carson@managementcouncil.org</a>>
<br>
<b>Sent:</b> Monday, May 18, 2026 11:25 AM<br>
<b>To:</b> ITC State Software Hosted Staff <<a href="mailto:itc-fiscal-redesign-hosted@mcoecn.org">itc-fiscal-redesign-hosted@mcoecn.org</a>><br>
<b>Cc:</b> Data Center Operations <<a href="mailto:DCO@mcoecn.org">DCO@mcoecn.org</a>><br>
<b>Subject:</b> Network issue causing hosted SSDT application issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:red"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:yellow;mso-ligatures:none">CAUTION:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white;mso-ligatures:none"> This
email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hello, all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We have had a network incident between our two MCOECN datacenters and that is causing some application access issues.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We are aware of the issue and are working to resolve it and restore access to the hosted SSDT applications.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will send notice when it appears all is back online.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:14.0pt;color:#01ACCE">Chad Carson</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Data Center Operations Manager</span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="color:black">The Management Council</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">– Connect with Me –</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">o</span></b><span style="color:black">: (614) 275-4769 x 165 </span><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:chad.carson@managementcouncil.org" title="mailto:chad.carson@managementcouncil.org"><span style="color:blue">chad.carson@managementcouncil.org</span></a> | <a href="https://www.mcoecn.org/" title="https://www.mcoecn.org"><span style="color:blue">https://www.mcoecn.org</span></a><br>
Salesforce ticket to Datacenter Team: <a href="mailto:dco-help@managementcouncil.org"><span style="color:#0563C1">dco-help@managementcouncil.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><span style="color:black;mso-ligatures:none"><img border="0" width="128" height="75" style="width:1.3333in;height:.7812in" id="Picture_x0020_1" src="cid:image002.png@01DCE6CF.E0940CD0"></span><o:p></o:p></p>
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