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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please see the communication below from SSDT. If your ESS container is not working they are working on a hotfix and we will send an update once we are notified they hotfix
has been applied.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ashley, Marcia, & Brandy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Chad Carson <chad.carson@managementcouncil.org>
<br>
<b>Sent:</b> Thursday, July 23, 2026 8:20 AM<br>
<b>To:</b> ITC State Software Hosted Staff <itc-fiscal-redesign-hosted@mcoecn.org><br>
<b>Cc:</b> Data Center Operations <DCO@mcoecn.org><br>
<b>Subject:</b> ESS Update 2026.14.2 release has caused some errors<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:red"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:yellow;mso-ligatures:none">CAUTION:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white;mso-ligatures:none"> This
email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Good morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The Employee Self Service 2026.14.2 release from last night has caused some startup issues with a portion of the ESS deployments (maybe 5% of them won’t boot).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If you have any ESS that are not up and running, or stuck in a start/restart loop, SSDT is aware and is actively working on a hotfix. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">After the hotfix is released, on the next crash/startup cycle, the crashing ESS will pull the hotfix and correct itself.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will send another notice when this is corrected.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:14.0pt;color:#01ACCE">Chad Carson</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Data Center Operations Manager</span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="color:black">The Management Council</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">– Connect with Me –</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">o</span></b><span style="color:black">: (614) 275-4769 x 165 </span><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:chad.carson@managementcouncil.org" title="mailto:chad.carson@managementcouncil.org"><span style="color:blue">chad.carson@managementcouncil.org</span></a> | <a href="https://www.mcoecn.org/" title="https://www.mcoecn.org"><span style="color:blue">https://www.mcoecn.org</span></a><br>
Salesforce ticket to Datacenter Team: <a href="mailto:dco-help@managementcouncil.org"><span style="color:#0563C1">dco-help@managementcouncil.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><span style="color:black;mso-ligatures:none"><img border="0" width="128" height="75" style="width:1.3333in;height:.7812in" id="Picture_x0020_1" src="cid:image001.png@01DD1A7B.517E6380"></span><o:p></o:p></p>
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