<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:Aptos;
mso-ligatures:standardcontextual;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#467886;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">SSDT has released the hotfix and we are re-starting the ESS containers that we identified as being impacted. Please do reach out to us if ESS is not working for your district,
we should have all the districts containers up and running by 4:30 PM this evening.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ashley, Marcia, & Brandy
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Ashley May
<br>
<b>Sent:</b> Thursday, July 23, 2026 8:30 AM<br>
<b>To:</b> Mail Treas <mail_treas@listserv.mveca.org>; MVECA-USPS <mveca_usps@mveca.org>; MVECA-USAS <mveca_usas@mveca.org><br>
<b>Cc:</b> Brandy Nelson <nelson@mveca.org>; Marcia Wylie <wylie@mveca.org><br>
<b>Subject:</b> FW: ESS Update 2026.14.2 release has caused some errors<br>
<b>Importance:</b> High<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Good Morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Please see the communication below from SSDT. If your ESS container is not working they are working on a hotfix and we will send an update once we are notified they hotfix
has been applied.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Ashley, Marcia, & Brandy<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Chad Carson <<a href="mailto:chad.carson@managementcouncil.org">chad.carson@managementcouncil.org</a>>
<br>
<b>Sent:</b> Thursday, July 23, 2026 8:20 AM<br>
<b>To:</b> ITC State Software Hosted Staff <<a href="mailto:itc-fiscal-redesign-hosted@mcoecn.org">itc-fiscal-redesign-hosted@mcoecn.org</a>><br>
<b>Cc:</b> Data Center Operations <<a href="mailto:DCO@mcoecn.org">DCO@mcoecn.org</a>><br>
<b>Subject:</b> ESS Update 2026.14.2 release has caused some errors<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid black 3.0pt;padding:0in 0in 0in 0in">
<p class="MsoNormal" style="background:red"><b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:yellow;mso-ligatures:none">CAUTION:</span></b><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:white;mso-ligatures:none"> This
email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Good morning,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">The Employee Self Service 2026.14.2 release from last night has caused some startup issues with a portion of the ESS deployments (maybe 5% of them won’t boot).
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If you have any ESS that are not up and running, or stuck in a start/restart loop, SSDT is aware and is actively working on a hotfix. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">After the hotfix is released, on the next crash/startup cycle, the crashing ESS will pull the hotfix and correct itself.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I will send another notice when this is corrected.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:14.0pt;color:#01ACCE">Chad Carson</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black">Data Center Operations Manager</span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="color:black">The Management Council</span></i></b><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">– Connect with Me –</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="color:#01ACCE">o</span></b><span style="color:black">: (614) 275-4769 x 165 </span><o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:chad.carson@managementcouncil.org" title="mailto:chad.carson@managementcouncil.org"><span style="color:blue">chad.carson@managementcouncil.org</span></a> | <a href="https://www.mcoecn.org/" title="https://www.mcoecn.org"><span style="color:blue">https://www.mcoecn.org</span></a><br>
Salesforce ticket to Datacenter Team: <a href="mailto:dco-help@managementcouncil.org"><span style="color:#0563C1">dco-help@managementcouncil.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="color:black"> </span><span style="color:black;mso-ligatures:none"><img border="0" width="128" height="75" style="width:1.3333in;height:.7812in" id="Picture_x0020_1" src="cid:image001.png@01DD1AB9.57F88680"></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</body>
</html>