[Tech-l] FW: Securly: US-East 2 (Ohio) in Safe Mode

[Brian Hoehner]

From: Securly Operations <noreply at securly.com>
Sent: Thursday, January 7, 2021 9:30 AM
To: noc <noc at mveca.org>
Subject: Securly: US-East 2 (Ohio) in Safe Mode



Securly Incident Update
Securly System Status

Current Status: Degraded Performance
Started: January 7, 2021 9:30AM EST
Resolved:

Affected Infrastructure
Interface: Safety Console
Feature: Filter (SmartPAC),Filter (SmartDNS)

Update:
At 9:21 AM ET, we placed our instance on US-East 2 (Ohio) into Safe Mode while our engineering teams investigate automated alerts received regarding the responsiveness of our SmartPAC and DNS platform. Safe Mode is a CIPA compliant filtering state which allows our engineering teams to investigate all the while keeping your users safe. While this cluster is in Safe Mode, logging will be limited within your dashboard.



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