[Tech-l] New ticketing system for MVECA helpnetwork

[Brian Hoehner]

All,

As of this morning we have changed our ticketing system for network and phone tickets only.  You will use the same email (helpnetwork at mveca.org<mailto:helpnetwork at mveca.org> ), BUT we have seen some users have that cached in their email client and if you look at the cache entry it points to helpnetwork at mveca.samanage.com<mailto:helpnetwork at mveca.samanage.com>,  as you can see in the screenshot below.  Delete the helpnetwork at mveca.samanage.com<mailto:helpnetwork at mveca.samanage.com> entry by clicking on the X to right side of the entry.

The 2nd entry below is actually the correct entry now.


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Thanks,
Brian Hoehner
Director of Operations
Miami Valley Educational Computer Association (MVECA)
937-767-1468 x3119

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