[DistrictEmisCoordinators] FW: SolarWinds Service Desk Incident - Issue with creating Incidents via Email - 12 August 2022

Karen Wilson wilson at mveca.org
Fri Aug 12 07:47:03 EDT 2022


FYI
K

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Investigating - 1 component affected - There is an issue with creating Incidents from... ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ??? ???
[https://dka575ofm4ao0.cloudfront.net/pages-email_logos/original/2560/solarwinds-inc-logo.png]









Issue with creating Incidents via Email

New incident: Investigating

There is an issue with creating Incidents from emails sent to the system (creating Incidents directly in the system should still work, the problem is specifically with emails).

Time posted

Aug 12, 07:27 EDT

Components affected


[Degraded Performance]

Samanage [USA] - Application (North A...












View full incident details<https://stspg.io/b32md0mrkr51>










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