[Mail_supt] FW: AIR Platform Down

[Thor Sage]

Update on AIR testing issue below...

Thor Sage
Executive Director
Miami Valley Educational Computer Association
937-767-1468  x3101
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Not-for-profit Technology Services for Education and Local Governments



From: kirk.ross at education.ohio.gov [mailto:kirk.ross at education.ohio.gov]
Sent: Wednesday, April 18, 2018 9:31 AM
To: ed.weisenbach at education.ohio.gov; Geoffrey Andrews <andrews at mcoecn.org>; Angie Underwood (angie.underwood at omeresa.net) <angie.underwood at omeresa.net>; Brent Winand (winand.brent at ncocc.net) <winand.brent at ncocc.net>; Brian Greathouse <brian.greathouse at neomin.org>; Chad Carson (ccarson at laca.org) <ccarson at laca.org>; Dack Warner (dack.warner at email.sparcc.org) <dack.warner at email.sparcc.org>; Don Walls <donn at WOCO-K12.ORG>; Donna Davis Norris <donna at swoca.net>; Gdovin, Matt (gdovin at neonet.org) <gdovin at neonet.org>; John Granger (granger at nwoca.org) <granger at nwoca.org>; John Mitchell (john.mitchell at ohconnect.org) <john.mitchell at ohconnect.org>; Laurie Hille (laurie_h at noeca.org) <laurie_h at noeca.org>; smith at access-k12.org; Ray at noacsc.org; Stuart Workman <workman at tccsa.net>; Thomas Collins (Tom.collins at hccanet.org) <Tom.collins at hccanet.org>; Thor Sage <sage at mveca.org>; turk at lgca.org; Wade Lucas (wlucas at metasolutions.net) <wlucas at metasolutions.net>; itc.techs at mcoecn.org
Cc: Beth.Fletcher at education.ohio.gov
Subject: RE: AIR Platform Down

Message being sent/posted:

AIR is currently experiencing a problem with the login system for the accessing the assessments. We are actively working to resolve this issue. Another email notification will be sent out once this has been fixed and the assessments are available. Students actively testing are not impacted by this issue.

A notice advising of the issue and, subsequently, its resolution will be posted on the portal.

We apologize for the inconvenience this has caused.


From: Weisenbach, Edward
Sent: Wednesday, April 18, 2018 9:25 AM
To: Geoffrey Andrews <andrews at mcoecn.org<mailto:andrews at mcoecn.org>>; Angie Underwood (angie.underwood at omeresa.net<mailto:angie.underwood at omeresa.net>) <angie.underwood at omeresa.net<mailto:angie.underwood at omeresa.net>>; Brent Winand (winand.brent at ncocc.net<mailto:winand.brent at ncocc.net>) <winand.brent at ncocc.net<mailto:winand.brent at ncocc.net>>; Brian Greathouse <brian.greathouse at neomin.org<mailto:brian.greathouse at neomin.org>>; Chad Carson (ccarson at laca.org<mailto:ccarson at laca.org>) <ccarson at laca.org<mailto:ccarson at laca.org>>; Dack Warner (dack.warner at email.sparcc.org<mailto:dack.warner at email.sparcc.org>) <dack.warner at email.sparcc.org<mailto:dack.warner at email.sparcc.org>>; Don Walls <donn at WOCO-K12.ORG<mailto:donn at WOCO-K12.ORG>>; Donna Davis Norris <donna at swoca.net<mailto:donna at swoca.net>>; Gdovin, Matt (gdovin at neonet.org<mailto:gdovin at neonet.org>) <gdovin at neonet.org<mailto:gdovin at neonet.org>>; John Granger (granger at nwoca.org<mailto:granger at nwoca.org>) <granger at nwoca.org<mailto:granger at nwoca.org>>; John Mitchell (john.mitchell at ohconnect.org<mailto:john.mitchell at ohconnect.org>) <john.mitchell at ohconnect.org<mailto:john.mitchell at ohconnect.org>>; Laurie Hille (laurie_h at noeca.org<mailto:laurie_h at noeca.org>) <laurie_h at noeca.org<mailto:laurie_h at noeca.org>>; smith at access-k12.org<mailto:smith at access-k12.org>; Ray at noacsc.org<mailto:Ray at noacsc.org>; Stuart Workman <workman at tccsa.net<mailto:workman at tccsa.net>>; Thomas Collins (Tom.collins at hccanet.org<mailto:Tom.collins at hccanet.org>) <Tom.collins at hccanet.org<mailto:Tom.collins at hccanet.org>>; Thor Sage <sage at mveca.org<mailto:sage at mveca.org>>; turk at lgca.org<mailto:turk at lgca.org>; Wade Lucas (wlucas at metasolutions.net<mailto:wlucas at metasolutions.net>) <wlucas at metasolutions.net<mailto:wlucas at metasolutions.net>>; itc.techs at mcoecn.org<mailto:itc.techs at mcoecn.org>
Cc: Fletcher, Beth <Beth.Fletcher at education.ohio.gov<mailto:Beth.Fletcher at education.ohio.gov>>; Ross, Kirk <kirk.ross at education.ohio.gov<mailto:kirk.ross at education.ohio.gov>>
Subject: RE: AIR Platform Down

Dear All: I just spoke with Kirk Ross who has been in frequent communication with AIR. They are reporting that they are working to correct the problem. AIR expressed the intention of placing a status message on the AIR and TIDE portals. As I receive additional information, I will distribute to you. Kirk, please weigh in as needed.

Regards,
Ed

From: Weisenbach, Edward
Sent: Wednesday, April 18, 2018 8:28 AM
To: Geoffrey Andrews <andrews at mcoecn.org<mailto:andrews at mcoecn.org>>; Angie Underwood (angie.underwood at omeresa.net<mailto:angie.underwood at omeresa.net>) <angie.underwood at omeresa.net<mailto:angie.underwood at omeresa.net>>; Brent Winand (winand.brent at ncocc.net<mailto:winand.brent at ncocc.net>) <winand.brent at ncocc.net<mailto:winand.brent at ncocc.net>>; Brian Greathouse <brian.greathouse at neomin.org<mailto:brian.greathouse at neomin.org>>; Chad Carson (ccarson at laca.org<mailto:ccarson at laca.org>) <ccarson at laca.org<mailto:ccarson at laca.org>>; Dack Warner (dack.warner at email.sparcc.org<mailto:dack.warner at email.sparcc.org>) <dack.warner at email.sparcc.org<mailto:dack.warner at email.sparcc.org>>; Don Walls <donn at WOCO-K12.ORG<mailto:donn at WOCO-K12.ORG>>; Donna Davis Norris <donna at swoca.net<mailto:donna at swoca.net>>; Gdovin, Matt (gdovin at neonet.org<mailto:gdovin at neonet.org>) <gdovin at neonet.org<mailto:gdovin at neonet.org>>; John Granger (granger at nwoca.org<mailto:granger at nwoca.org>) <granger at nwoca.org<mailto:granger at nwoca.org>>; John Mitchell (john.mitchell at ohconnect.org<mailto:john.mitchell at ohconnect.org>) <john.mitchell at ohconnect.org<mailto:john.mitchell at ohconnect.org>>; Laurie Hille (laurie_h at noeca.org<mailto:laurie_h at noeca.org>) <laurie_h at noeca.org<mailto:laurie_h at noeca.org>>; Lisa Smith (smith at access-k12.org<mailto:smith at access-k12.org>) <smith at access-k12.org<mailto:smith at access-k12.org>>; Ray at noacsc.org<mailto:Ray at noacsc.org>; Stuart Workman <workman at tccsa.net<mailto:workman at tccsa.net>>; Thomas Collins (Tom.collins at hccanet.org<mailto:Tom.collins at hccanet.org>) <Tom.collins at hccanet.org<mailto:Tom.collins at hccanet.org>>; Thor Sage <sage at mveca.org<mailto:sage at mveca.org>>; Turk, Jim <turk at lgca.org<mailto:turk at lgca.org>>; Wade Lucas (wlucas at metasolutions.net<mailto:wlucas at metasolutions.net>) <wlucas at metasolutions.net<mailto:wlucas at metasolutions.net>>
Cc: Fletcher, Beth <Beth.Fletcher at education.ohio.gov<mailto:Beth.Fletcher at education.ohio.gov>>
Subject: FW: AIR Platform Down
Importance: High

Dear ITC Directors: Please be aware of the message below from Kirk Ross.  I will update you as I receive additional information from Kirk.

Regards,
Ed

From: Ross, Kirk
Sent: Wednesday, April 18, 2018 8:26 AM
To: Weisenbach, Edward <ed.weisenbach at education.ohio.gov<mailto:ed.weisenbach at education.ohio.gov>>
Subject: AIR Platform Down
Importance: High

Hey Ed,

AIR's testing platform is down.  I've seen mention that folks are contacting their ITCs.  You may want to let the ITCs know we are looking back once we know what's up.

__________________________________________________
Kirk E. Ross
Assistant Director
Office of Curriculum and Assessment

25 South Front Street | Columbus, Ohio 43215-4183
(614) 995-4144 (direct) | (877) 644-6338 | (614) 466-0223
Kirk.Ross at education.ohio.gov<mailto:Kirk.Ross at education.ohio.gov>
education.ohio.gov<http://education.ohio.gov/GD/Templates/Pages/ODE/ODEDefaultPage.aspx?page=1>

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