[Mail_supt] FW: AIR Service Outage - UPDATE

[Thor Sage]

Important update on the AIR testing access issue below.

Thor Sage
Executive Director
Miami Valley Educational Computer Association
937-767-1468  x3101
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Not-for-profit Technology Services for Education and Local Governments


From: Ohio-K12 DoNotReply [mailto:donotreply at ohio-k12.help]
Sent: Wednesday, April 18, 2018 1:09 PM
To: Ross, Kirk <kirk.ross at education.ohio.gov<mailto:kirk.ross at education.ohio.gov>>; Weisenbach, Edward <ed.weisenbach at education.ohio.gov<mailto:ed.weisenbach at education.ohio.gov>>
Subject: AIR Service Outage - UPDATE
Importance: High


Dear District Testing & District Technology Coordinators:

I apologize in advance if you have received the following message via another communication pathway, but I wanted to make sure everyone received it.



As you already know, AIR currently is experiencing a problem with the login system for accessing Ohio's State Tests. AIR is actively working to resolve this issue.



If you have students who are in the testing system and actively testing, please have those students complete that test. Any student who is not already logged in and testing should not test today.



Further information regarding any extension of the state testing windows will be forthcoming once this issue is resolved.



We sincerely apologize for the inconvenience this has caused to staff and students.



When the issue has been resolved, we will post an update in Ohio's State Tests Portal<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Foh.portal.airast.org%2Fost.stml&data=02%7C01%7Ced.weisenbach%40education.ohio.gov%7Cdd6d5bea2d7240fd995c08d5a5518bff%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C636596692021921382&sdata=zQL3TFx%2F9J4v7HcIuIEyIdoav%2BdW8j%2B7VkkkUHVJ4Ms%3D&reserved=0>  and follow up via e-mail.



If you have TIDE or TDS questions, please contact the Ohio Help Desk (877-231-7809, OHHeklpdesk at air.org<mailto:OHHeklpdesk at air.org>).  If you have test administration questions, you can contact Scott Bryant (Grades 3-8 Operations, scott.bryant at education.ohio.gov<mailto:scott.bryant at education.ohio.gov>) or Donna Williams (High School Operations, donna.williams at education.ohio.gov<mailto:donna.williams at education.ohio.gov>).



________________________________________________________

Kirk Ross

Assistant Director

Office of Curriculum and Assessment

Ohio Department of Education



25 South Front Street | Columbus, Ohio 43215-4183

(614) 995-4144 (direct) | (877) 644-6338 | (614) 446-0223

education.ohio.gov



[cid:94381e7a261cba50767e8a465aa3dc830fad83f74e at Cherwell.com]

This message is being sent to Ohio Department of Education (IRN 050765)

A copy of this message is posted at: ohio-k12.help/news/




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