[Mail_treas] ESS 'Access Denied' Issue

[Ashley May]

Good Morning,

This morning we did spin up a test instance of ESS and tested out entering a leave for an employee who we received notification on yesterday they were getting the denied error and we can confirm that today after last nights hot fix/release the leave request submitted successfully without the denied error.

Thank you,
Ashley

From: Ashley May
Sent: Monday, September 30, 2024 11:29 AM
To: MVECA-USPS <mveca_usps at mveca.org>; Mail Treas <mail_treas at listserv.mveca.org>
Cc: Brandy Nelson <nelson at mveca.org>; Marcia Wylie <wylie at mveca.org>
Subject: RE: ESS 'Access Denied' Issue

Good Morning,

We just got notification SSDT will be putting in the hotfix for the issue below this evening, all districts with MVECA will be updated overnight with this patch.

Thank you,

***Please ensure your TO recipient address only has helpfiscal at mveca.org<mailto:helpfiscal at mveca.org>, as some may still have another email saved from our old helpdesk (HelpFiscal at mveca.samanage.com<mailto:HelpFiscal at mveca.samanage.com>). If this address pops up as an option please clear/delete it from your contacts.

Ashley May
Fiscal Software Support
Miami Valley Educational Computer Association
937-767-1468  x3121
[cid:image001.jpg at 01DB13DE.1419E370]<http://www.mveca.org/>



From: Ashley May
Sent: Monday, September 30, 2024 9:49 AM
To: MVECA-USPS <mveca_usps at mveca.org<mailto:mveca_usps at mveca.org>>; Mail Treas <mail_treas at listserv.mveca.org<mailto:mail_treas at listserv.mveca.org>>
Cc: Brandy Nelson <nelson at mveca.org<mailto:nelson at mveca.org>>; Marcia Wylie <wylie at mveca.org<mailto:wylie at mveca.org>>
Subject: FW: ESS 'Access Denied' Issue

Good Morning,

Please see the email notification below from SSDT regarding errors when entering a leave request in ESS.

Ashley, Brandy, & Marcia

From: Michelle Drewes <drewes at ssdt-ohio.org<mailto:drewes at ssdt-ohio.org>>
Sent: Monday, September 30, 2024 8:55 AM
To: ssdt_notices at mcoecn.org<mailto:ssdt_notices at mcoecn.org>
Subject: ESS 'Access Denied' Issue

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Good Morning,

We have received reports of users and approvers receiving 'access denied' errors when creating or viewing leave requests in ESS.  Our developers are currently working on a hotfix and it should be out later this morning.  Users  may receive the error when posting their leave request, however the leave request will still complete and email notification sent.

We apologize for the inconvenience.  Please let us know if you have any questions.
--
Michelle Drewes
State Software Support Supervisor
The Management Council
– Connect with Me –
Direct: 614.840.9810 x.305
drewes at ssdt-ohio.org<mailto:drewes at ssdt-ohio.org> |SSDT Wiki<https://mcoecn.atlassian.net/wiki/x/AgDZGw> | mcoecn.org<https://www.managementcouncil.org/>
[https://ci3.googleusercontent.com/mail-sig/AIorK4x1qe43GfAYIZHTPX8ennQYevu0fyWc4B_JXs_UsB5wH9jQFJ0BNcyPzu-ksY4e3ZxG_xmYEmyxT-xo]

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