[Mveca_usps] Network issue causing hosted SSDT application issues

[Ashley May]

Good Afternoon,

We are getting reports back the containers are back up but running very slow so we are going to reach out to SSDT to let them know. Will send another update once we hear back.

Thank you,
Ashley

From: Ashley May
Sent: Monday, May 18, 2026 1:51 PM
To: MVECA-USAS <mveca_usas at mveca.org>; MVECA-USPS <mveca_usps at mveca.org>
Cc: Brandy Nelson <nelson at mveca.org>; Marcia Wylie <wylie at mveca.org>
Subject: RE: Network issue causing hosted SSDT application issues
Importance: High

Everyone's Redesign containers should be back up, please do report any additional issues.

Thank you,

Ashley, Marcia, & Brandy
Fiscal Software Support
Miami Valley Educational Computer Association
937-767-1468  x3121
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From: Ashley May
Sent: Monday, May 18, 2026 11:29 AM
To: MVECA-USAS <mveca_usas at mveca.org<mailto:mveca_usas at mveca.org>>; MVECA-USPS <mveca_usps at mveca.org<mailto:mveca_usps at mveca.org>>
Subject: FW: Network issue causing hosted SSDT application issues
Importance: High

Good Afternoon,

Some/possibly all districts may experience some application issues for the Redesign applications. SSDT is aware of the issue and working hard to resolve it quickly. We will reach back out with any/all updates.

Thank you,

Ashley, Marcia, & Brandy
Fiscal Software Support
Miami Valley Educational Computer Association
937-767-1468  x3121
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From: Chad Carson <chad.carson at managementcouncil.org<mailto:chad.carson at managementcouncil.org>>
Sent: Monday, May 18, 2026 11:25 AM
To: ITC State Software Hosted Staff <itc-fiscal-redesign-hosted at mcoecn.org<mailto:itc-fiscal-redesign-hosted at mcoecn.org>>
Cc: Data Center Operations <DCO at mcoecn.org<mailto:DCO at mcoecn.org>>
Subject: Network issue causing hosted SSDT application issues

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Hello, all,

We have had a network incident between our two MCOECN datacenters and that is causing some application access issues.
We are aware of the issue and are working to resolve it and restore access to the hosted SSDT applications.
I will send notice when it appears all is back online.

Chad Carson
Data Center Operations Manager
The Management Council

- Connect with Me -
o: (614) 275-4769 x 165
chad.carson at managementcouncil.org<mailto:chad.carson at managementcouncil.org> | https://www.mcoecn.org<https://www.mcoecn.org/>
Salesforce ticket to Datacenter Team:  dco-help at managementcouncil.org<mailto:dco-help at managementcouncil.org>

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